I'd requested a car from Ola cabs at 7:30 pm, Jan 25th. Four hour package, within Bangalore.
At 7:20pm, I called the driver whose number was sent to me - he said he was far away and another cab would be sent.The, I called the call centre, and they seemed to have no idea about this development - they just resent the same driver's number.
I tried the call centre many times after that. They said they would look for another vehicle and get back to me. I asked to speak to a supervisor - same thing - I was told that someone would get back to me. No one did.
Till now, I have not received a call or text from Ola . No car was sent. My family missed a very important appointment because of this.