If possible please try to create customer, kindly make call to customer for follow up action, whether your service person is not cheating by using ISO 9001-2008. It gives a lot of pain, today I am not able to work as I was not cheated by Mr Bivas Sen but by an ISO 9001-2008 company. Any way I am going to your office to hand over you your money receipt on Saturday.
Thanks a lot.
Sibasish mohanty
9476118483
My complain No. 48782, as the work done is not successful the service engineer Mr Bivas Sen surrendered & told as per company rule40% will be deducted & 60% money will be refunded back 21st August, till today I did not get any refund after reminding him several times. On 10/09/2013 he is ready to refund me 40%, while asking he is telling it is immaterial what I told, even the company also supporting him. As a customer I was having lot of faith on ISO 9001-2008 company, even I used to tell my colleague about the company, now as a poor customer whom we will believe, any suggestion from any customer.
Sibasish Mohanty
9476118483