ഹീപെര്കിറ്റി രീറ്റെൽ ഇംഡിയാ ലിമിറ്റെഡ്

Department Store

1.0 4 users 6

08043643333,

08970479087

ഏമ്ബെസി പ്യാര്യാഗ്ൻ, ഗ്രൌംഡ്‌ ഫ്ലോര്‌, ആഈ.ടീ.പീ.ഏല്. രോഡ്‌, കുംഡലാ ഹല്ലി, ബൈംഗലോര്‌ - 560037, Karnataka

ഇൻ ഏമ്ബെസി പ്യാര്യാഗ്ൻ

Furniture Shops , Cellphone Showroom , Garment Shops , Gym Equipment Dealers , Home and Decor Stores , Computer Hardware Dealers , Toys Shop , Furnishing Stores , Electronics and Home Appliance Stores

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Services

Inner Wear: Yes

Videocon: Refrigerator, Washing Machine

Products - Sets: Bedroom Set, Dining Set

Sony: LCD TV

Products - Seating: Chair, Sofa

Uniforms: No

Consumer Durables: Yes

Used Furniture: No

Brands: Nikon, Toshiba

Home Delivery: Yes

Gender: Boy's, Girl's, Men's, Women's

Woolen Clothes: No

Services: No

Stone Art: Other

Accessories: Handkerchiefs, Socks

Furnishing services: Yes

Products: Laptop

Accessories: Yes

Whirlpool: Refrigerator

Accessories & Parts: No

Used Laptops: No

Kenstar: Microwave Oven

Sales: Yes

Make: Steel, Wooden

Bajaj: Mixer Grinder

Brands: Acer , Dell , HP

Segment: Commercial, Residential

Repairs: No

Products - Surface: Bed, Side Tables

Furnishings: Blinds, Draperies, Upholstery

Boutique: No

Products: Home Entertainment, Kitchen appliances

Products & Services: Baby Corn, Cambay Prawns, Danish Cookies, Ferrero Rocher Chocolate

Type: Casual, Ethnic Wear, Formal, Western

Onkyo: 5.1 Speaker System, Center / Surround Speakers, DVD Player, Home Style Systems, Mini Systems

Type Of Furnishing: Blinds, Carpets And Rugs, Curtains And Draperies, Upholstery

Samsung: Home Theater System, LCD TV, LED TV, Microwave Oven, Plasma TV, Ultra Slimfit TV

Products Other: Digital Camera, Camcorder, Top Load Washing Machine

Philips: Food Processer, Mixer Grinder

LG: Frost Free Refrigerator, Solar Dom Microwave, Solo Microwave

Brands: Godrej, Hitachi, Kelvinator, Kenstar, LG, Onida, Samsung, Whirlpool

Brands: Blackberry, HTC, LG, Nokia, Samsung, Sony Ericsson

AC Types: Central AC, Split AC, Window AC

Brands: Allen Cooper, Allen Solly, City Girl, Diesel, Lee Cooper, Raymonds, Zodiac

Type Of Furniture: Contemporary Furniture, Designer Furniture, Home Furniture

Products: Outdoor Play Toys, Plastic Toys, Racing Games, Rubber Toys, Wooden Toys

Brands: Barbie, Disney, Dora, Lego, Little Mommy

Types: Carpets, Curtains, Venetian And Vertical Blinds

Products: Porcelain Tableware, Clear Glass Stemware, Seal Fresh container Set 3pc, Decorative Candle, Decorative Flower Vases

Type: Home Furniture, Office Furniture

Photos

Review

User Reviews

Vinita

May 23, 2016

PATHETIC customer service/management and they have no intentions of working on it.

HONEStREVIEWER000

December 31, 2012

Hi Guys, I am an enthusiast, like to visit different places and have traveled around the world. On the 30th of December, 2012 I had been to HYPERCITY at Kundanhalli Gate, Bangalore. The store had a good range of fruits and vegetables. But sports or any other section is pilled up with substandard Chinese products. However the Security guys( including the one standing at the gate) gives you a suspicious look and are very rude. Their so called ÃÂ¢ÃÂÃÂManagerÃÂ¢ÃÂÃÂ is also very rude and have got no sense of talking to the customers. The saddest part is their non-veg section which stinks like hell and makes your over all shopping experience worse. Seeing this I felt like giving them a feedback. I went to the "Customer Ca ... View More re" counter which was big that made me feel that they really care what their customer have got to say but no sooner than I approached the guy standing at the counter my feel good turned into a big disappointment. There was only one guy (Mr. Sanjay Kumar at around 9:15 PM) at a big counter talking to someone on phone, and took 10 minutes to attend me. When I asked for the feedback register he gave a weird look and called his so called manager who was even worse. After 5 minutes of heated argument, he agreed to give me the feedback register but i found needless to comment about the stinky non veg section as the book was already full of the same comments dating as long back as January 2012. While I was reading the feedback register they got busy with another customer who brought a rotten pomegranate and he looked really frustrated as he mentioned that he had to come back to them all the way from 12 Kms to complain about the same. Also, there was a couple struggling for apparels exchange but the manager seemed to arrogant and was chanting some policy which is non sense. **The sales guys does not seem to be welcoming and they seem to be more interested in flirting/chatting with their female colleagues. And in case you approach them they seem to be disturbed and get offended.** None of their employees want to take any responsibility and the guys at billing counter will ask you to go to another counter even though they have got nothing to do and they do not want you to disturb them in whatever non sense they are doing. Billing is also improper and found many customers having an argument with billing guys. Their exchange policy is stupid, impracticable and customer unfriendly of which they are already aware of. **My Suggestions to HYPERCITY are follows ( all though I am not a retail analyst), 1. Copying retail giants like Wallmart, Carrefour is easy but sticking to the basics like listening to the customers and trusting them is more important and that really helps you building genuine customer pool. 2. Kindly review your policies and do consider customer satisfaction. 3. Your HR department is does not seem to be doing good , do look into that issue. 4. Do something for Stinky non veg section. 5. Do not make guy who are arrogant and customer unfriendly as Store Managers as those are the real culprits who play as catalyst in spoiling HYPERCITY as a name or brand. (Take this point as priority).** **Suggestions for visitors, retails enthusiasts, explorers, wanderers:- 1. Please AVOID visiting this place. Its not the right place for you unless you do not have self respect or not looking for customer satisfaction. 2. Never ever think of buying any electronic item from this place else half of your life you would be running behind them for replacement/exchange/refund etc.(but in vain). 3. Please do check the cosmetics bottles as I found the female sales representatives applying them on their own secretly. 4. There are really good places to hang out than this which gives you much more better shopping experience like PHOENIX MALL(great ambiance, give importance to over all shopping experience, very good brands), FORUM VALUE MALL (great deals and offers, really wonderful people who do not talk non sense) etc.** View Less

supradeep

August 26, 2012

This is the WORST place to buy if your purchase involves home delivery. I bought a cot and mattress from here and they gave me a mattress much smaller than the size of the cot!! Now I have been running behind them for the last 1 month to get it replaced to no avail. Horrible experience!!

Tapan

June 12, 2012

I am utterly dissatisfied with the store management and the after sales service.
I got a Symphony Diet 50 CR cooler delivered today after confirming that its a fresh stock. but when i checked i noticed that Its a showroom piece with no base legs, warranty card, manual and remote & a torn cardboard box. On calling the centralized call center i was told this cooler does not come with a remote and i should go to their outlet to know how to use this cooler. Its quite weird that their staff don't know what they are selling and rather they are playing with customer expectation. I wouldn't suggest buying from Hypercity

omanohar

May 17, 2012

I am totally dissatisfied with hypercity Whitefield. In Sept 2011, I was given a defective cycle which had problem in the tyre and the handle in just 3 days. When I asked to give me a refund or a replacement, I was denied. I am also totally dissapointed with the impolite behaviour of the cycle staff , specially the manager in the cycle department. It has been a very disgusting experience, I had wasted my 5 hours just for this. My request for refund or a replacement for the cycle was also not accepted. Then again in one month, the brakes got broken, the supporting side wheel got broken, what a waste of money!!!! I am totally pissed off whenever I see that cycle and request that the cycle should be immediately removed from stores so ... View More