Fortunately I haven't yet availed of their service, but I got a bad feeling just by interacting with the lady at the front desk, totally unprofessional, she had her toddler son with her at the place and half the time had to attend to him. I had checked the place out for their slimming packages, a friend of mine underwent a program there and lost about 10-15 kgs, and another family friend is currently going there just for tummy reduction...
This lady at the front desk had no smile on her face and after briefing me about what I needed, she insisted I pay the whole amount (abt 20k) on that very same day, even after I told her I have to think about it she kept insisting, until finally she had no other way than to relent. And then on Sunday, she called me over 10 times to nag me about joining, after a few times when I didn't answer she started calling from different numbers...how absolutely cheap and unprofessional. What a shame!
Even if their slimming programme is effective, this can certainly put anyone off for good!!!
I'm a recent customer of Shahwar Nissan, I just bought a Nissan Micra. The whole experience left a bad taste in the mouth. The service was hopeless, being a customer I had to call them repeatedly in order to get any response. They never delivered on what they promised. The sales executive I was dealing with was a dubious guy, he wrote something on the invoice and then cancelled it out on the carbon copy. I have a feeling they are not very keen on selling their cars, they expect the cars to sell themselves and as they are the sole dealers in Bangalore, they seem very over confident and safe. In being so complacent they are actually paving a way for the rise of a competitor. Really disappointed and upset by their behaviour and service. As far as I'm concerned, Micra sold itself...these guys didn't do a thing. When one pays, they not only pay for the car but also for the experience as a whole, if the latter is non-existent then the cost is not worth it. Had I known how hopeless they were, I would probably have moved on to another car. I'm still waiting for my accessories (which were supposed to be ready along with delivery of the car), hope they arrive soon. I certainly hope I don't have to keep nagging and following up with them to get what I paid for.