Very Poor. Please don't ever go to this travels they are not professionals. There are better travels to prefer than this one. If you ask them to return our cancellation money, they take months to do it. Be careful as they dont provide you any confirmed tickets if you want to submit for the Visa and also dont ever book any international hotel through them. For me its more than 1.5 months. When you speak rude also she will not give the money back and if you beg also she will not give your money back. She will only give your money back only when she want to give you and that too in installments she will give you back. Every time you call them, they will tell you stories why it is taking late. Not at all professional when if come to business.