Darpan neither reflects good design, service, or attitude; please dont get drawn to this mirage.
I got sofa covers and curtains made from this place. The material is overpriced, but I assumed the service will be superior. I find exactly opposite: "Darpan is the overpriced address for the underpriced service". Specifically:
- The sales people have severe attitude problem.
- The tailor does a very shoddy job. I gave him embroidered cloth to create borders and he stitched them wrong side up.
- The sales guy forgot to include some material costs until the very end. Just before delivery he became sentimental saying, he'll get into trouble if the manager finds out that he forgot. So I had to pay so he can be in the clear.
- The stitching is very poor, I had to pay extra to another tailor for rework.
- There is no trace of apology for their mess-ups or any inclination to avoid future mess-ups.
They are like the local furnishing goons who feel entitled to every penny of customer money, doing nothing to earn it. Looks like they spend all their money on advertising, very little on keeping up their reputation.