Dr Katyal is easily among the top 5 vets in Bombay today. Of course she doesn't come cheap and yes, she should probably invest in a more spacious clinic, computerised records, etc, but all of that is secondary. What is uppermost is the knowledge, skill and diagnosis, on which she has no rival at least between Bandra and Belapur. Yes, there are others who are cheaper, but then if you can't afford her services, there are other monkeys in the area who will be happy to charge peanuts for their 'services'. Only don't cry if they can't save your pets.